Privacy Policy for
Osteopathic Movement
**Effective Date: 18/12/2019**
**1. Introduction**
Osteopathic Movement ("we," "our," or "us") is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988.
**2. Types of Personal Information Collected**
We may collect the following types of personal information:
- Name
- Contact information (address, phone number, email)
- Date of birth
- Medical history and health-related information
- Billing and payment information
- Health insurance details
**3. How We Collect Personal Information**
We collect personal information through various means, including:
- Directly from you during appointments or consultations
- Via our website when you submit forms or request information
- From other healthcare professionals or organisations with your consent
- Through other lawful means as permitted by the Privacy Act
**4. Purpose of Collection**
We collect personal information for the following purposes:
- To provide osteopathic services and healthcare
- To manage and maintain health records
- To bill for services and process payments
- To communicate with you about appointments and health-related matters
- For administrative and business purposes
**5. Disclosure of Personal Information**
We may disclose personal information to:
- Healthcare professionals involved in your care
- Health insurers for billing and claims
- Government authorities if required by law
- Third-party service providers (e.g., IT support, accounting)
**6. Security of Personal Information**
We take reasonable steps to protect personal information from unauthorised access, disclosure, alteration, or destruction. This includes physical, electronic, and procedural safeguards.
**7. Access and Correction**
You may request access to your personal information or ask for corrections. We will respond in accordance with the Privacy Act.
**8. Opt-Out**
You may opt out of receiving promotional or marketing communications from us. Contact us to exercise this option.
**9. Cookies and Website Data**
Our website may use cookies and similar technologies. You can manage your preferences related to these on our website.
**10. Updates to Privacy Policy**
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Check this page for the most current version.
**11. Contact Us**
If you have questions or concerns about our privacy practices, contact us at:
Osteopathic Movement
50 Wilson St. South Yarra, 3141
Ph: 0452 320 669
e: info@osteopathicmovement.com
**12. Complaints**
If you believe your privacy rights have been violated, you can contact the Office of the Australian Information Commissioner or another relevant authority.